Return Policy
Overview
This Return Policy applies to any products or services purchased through our website related to seasonal ingredient sourcing information and resources.
Digital Products
Since we primarily provide informational content and digital resources, most of our offerings are non-returnable. Digital products, including guides, maps, and educational materials, cannot be returned once accessed or downloaded.
Physical Products
If we offer physical products in the future, returns will be accepted within 30 days of purchase, provided the items are unused and in their original packaging. Items must be in resalable condition.
Refund Process
To request a refund for eligible products:
- Contact us through our contact page within the return period
- Provide your order number and reason for return
- We will review your request and respond within 5 business days
Refund Method
Refunds will be issued to the original payment method used for the purchase. Processing may take 5-10 business days after approval.
Non-Refundable Items
The following items are not eligible for return:
- Digital downloads and accessed content
- Customized or personalized items
- Items damaged due to misuse
Contact
If you have questions about returns or need to initiate a return, please contact us through our contact page.